There are a number of communication channels for mines to use in order to optimize operations and productivity. One lesser-known but effective method is using mobile apps for notifications. This article will explore the different ways that miners can use WhatsApp notifications as an added layer of communication at the mine site. There are many other communication methods used in mining operations, including radio, phone calls, and online chat programs such as Skype or Zoom. However, not all miners have any of these services readily available or do not want to spend money on them. That’s when using mobile app notifications becomes a useful alternative. This article will also explain how miners can best implement these WhatsApp notification systems as part of their day-to-day operations.
What is WhatsApp?
WhatsApp is an extremely popular messaging app that was purchased by Facebook in 2014 for $19 billion. At the time, it was one of the largest acquisitions in history. Today, WhatsApp has over 1 billion monthly users globally and is used in almost every country on Earth. The app is widely used for personal communication, especially among younger people. However, it can also be used for business communication via its “Business Tools” feature.
Why Use WhatsApp for Mining Operational Communication?
WhatsApp is an extremely popular messaging app that can be used for communicating with staff members and contractors. There are a few key reasons that it’s a good idea to use WhatsApp in mining operations: – Low Cost – Anyone with a smartphone can download and use WhatsApp. It is completely free, with no need to pay a subscription or service fee. This is useful when your team is distributed over a wide area or far-flung mining locations. – Privacy – WhatsApp allows you to communicate with your team or contractors over an encrypted connection. This means that nobody can ever see the content of your conversations unless they hack into your phone. This is important for companies that handle sensitive information and need to stay compliant with data protection laws. – Easy to Integrate into Existing Workflows – WhatsApp is easy to integrate with other tools. This means that, once it is set up, you can use it alongside other workflows that your team is already using, such as software for mining operations. This creates a seamless workflow between different programs and removes the need to create new, redundant workflows.
How to Set Up WhatsApp for Notification in Mining?
you all know how Whatsapp groups are being used for communication, but we can now set up Whatsapp Business API also to send alerts to any Whatsapp User, this helps to instantly broadcast messages to an unlimited number of users using the power of Whatsapp official Cloud API.
Whatsapp Cloud API is now available to all businesses, this is already being used by many large enterprises to send alerts to their customers, like MakeMyTrip, cred, and many banks they all have chatbots nowadays where you can get alerts and also get help via chatbot.
Whatsapp Cloud API setup is not a complex process and can be done easily, you can connect with us to know how you can do it.
Whatsapp Group: Daily Stand-up Meeting
One good example of a notification system is a daily stand-up meeting held in a WhatsApp group of your team members. This is useful for teams in which people work remotely, either at the mine site or in corporate offices. When setting up a daily stand-up meeting, keep the following in mind: – Define the objective of the meeting. Depending on the size of your team and the type of work you do, you may want to have different objectives for each meeting. It is important to decide on the purpose of the meeting before setting it up. – Set the time and day of the meeting. Most people prefer holding the meeting at the beginning of the day, before starting their work. This way, it is fresh in their minds when they start their work for the day. – Choose the group members. The members of the meeting should be limited to the ones who work on the same project. This way, all members can contribute to the meeting, and there will be no interruptions. – Set the meeting agenda. Include the objectives of the meeting, the names of the attendees, and any other relevant information. The agenda should be set as a shared document that is visible to all members of the meeting.
Whatsapp Group: Job/Equipment Change
Another useful WhatsApp notification system is to create a group that monitors the equipment changes done on the mine site. This can be done by creating a WhatsApp group for the maintenance team and using it to document the changes made. For example, a machine may break down and be taken out of service for repairs. The maintenance team can use the group to document the machine change, including the time and date, and any relevant notes. This prevents changes from being forgotten and also allows management to track important machine changes.
Whatsapp Group: Safety Event and Incident Reporting
Yet another example of a WhatsApp notification system is the reporting of safety events and incidents. This can be done via a “safe chat” group, which is a group where only people from the safety department can participate. This way, incidents and safety events can be reported quickly and discreetly, without making the rest of the team feel like they are being spied on.
Whatsapp Cloud API for sending Production Alerts/KPI
However, to use WhatsApp effectively, you need to be able to send real-time alerts and other types of data to your team members. There are several ways you can do this on Whatsapp. For example, you can use its Cloud API to send production alerts and other types of data directly from your master control room or office. You could also use the notifications feature to create event-based alert messages that automatically trigger custom actions when a specific threshold is reached or an event happens. You could also use the analytics feature to keep track of KPIs in real-time and view historical trends.
- You can send alerts related to daily production to all or to a specific team.
- You can send an alert/notification to the maintenance team about the upcoming maintenance of any mining equipment.
- and there is a lot you can do with Whatsapp Cloud API, connect with us to implement this solution at your mining operation.
Conclusion
WhatsApp is an easy way to communicate in mining operations and can be set up to send automated notifications based on certain conditions. These can range from a daily stand-up meeting to job changes, to the reporting of safety events. They can help your team to stay efficient and connected and are especially useful for teams that are distributed over a wide area or that work remotely.
